BANKING · HOSPITALITY · CLIENT EXPERIENCE

Manish
Arora.

A people-first approach.
A service-focused career.

From hospitality to banking, I bring a commitment to clear communication, thoughtful service, and continuous learning.

Connect on LinkedIn

01 — ABOUT

Service is the
common thread.

My career connects banking, hospitality, and customer service—with people at the centre.

I’m a Hospitality & Hotel Operations Management graduate of George Brown College. Today, I work as a Senior Banking Advisor at RBC in Calgary, supporting clients through asynchronous messaging.

My background spans cafés, retail, hotel operations, and security dispatch. Each setting has shaped how I listen, communicate, and respond to people’s needs.

Client communicationCustomer serviceHospitality operationsContinuous learning

02 — EXPERIENCE

A career in service.

Across banking, hospitality,
and customer-facing roles.

OCT 2025 — PRESENT

Senior Banking Advisor

RBC · Calgary, AB

Client support and banking advice, with a focus on asynchronous messaging and clear, personalised communication.

BANKING
2023 — 2026

Barista

Starbucks · Toronto & Calgary

Customer service and café operations across roles in Toronto and Calgary.

HOSPITALITY
AUG 2024 — JUL 2025

Security Dispatcher

Paladin Security · Calgary, AB

OPERATIONS
MAY 2023 — MAY 2024

Administrative Assistant

Eliteway Transport

ADMINISTRATION
JAN 2024

Housekeeping Externship

InterContinental Toronto Centre

HOSPITALITY
MAY 2022 — JAN 2024

Retail Sales Associate

Hudson’s Bay · Mississauga, ON

RETAIL

03 — EDUCATION

A foundation
in hospitality.

George Brown College

Hospitality & Hotel
Operations Management

Diploma · Toronto, Ontario

ACADEMIC RECOGNITION

Dean’s Honours List — Semester 2

LET’S CONNECT

Good conversations
start with hello.

Find me on LinkedIn